Personal data protection and privacy policy

The controller of the personal data is AS Hiieko, registration code 10048539, address Pirni 12, 10617 Tallinn, Estonia.

It is important for AS Hiieko (hereinafter referred to as Hiieko) to respect the privacy and security of our customers and users when visiting our company’s website. This privacy policy governs the collection, processing and storage of personal data on our website hiieko.ee.

Data collection

The information we collect includes information automatically transmitted by customers’ and users’ devices (cookies) and information that is knowingly and voluntarily provided to us when using our business services. Hiieko does not use or disclose customer or user personal information without their consent.

The collection of data is done with the consent of the customer or user in the following ways:

  • By contacting us by phone, email or through the website enquiry form;
  • by contacting us by phone, email, telephone, telephone number or through the contact form;
  • by using a cookie when you visit our website;
  • through website traffic statistics;

The personal data collected will only be used for the specific purpose for which the data is provided.

Personal data

Personal data is data that Hiieko collects in order to identify or contact an individual. Hiieko may ask you to voluntarily provide personal data and your personal information in certain fields on the website, for example, to submit enquiries, in recruitment processes and to subscribe to newsletters. The personal information requested may include your name, address, email address, telephone number and other information related to your enquiry.


Our website uses cookies to help make your visit to our website more convenient. A cookie is a text file that is stored on the customer’s or user’s device when they visit a website. Cookies are used to determine and store user preferences, regional settings (language, location), etc. The information collected by cookies is anonymous and is used only for the purpose of improving the user’s experience and the content of the website.

The cookies used on this website are divided as follows:

  • Necessary cookies – these cookies are necessary for the functionality and mobility of the website. Strictly Necessary cookies do not store personally identifiable information.
  • Functionality cookies – these cookies allow your browser to remember choices you make when you use the website, for example or to store language preferences. These cookies are designed to provide you with a more personalised experience.
  • Analytical cookies – these cookies are used to analyse Hiieko’s website traffic and user behaviour in order to improve the website content and user experience. All information collected and stored by analytical cookies is anonymous.
  • Third party cookies – this website may use content from other websites (such as Google Maps) or direct you to other websites that may in turn use cookies (such as Facebook, LinkedIn). Third party data collection services operate on their own terms.

By using our website, you consent to the use of cookies. You can opt-out of cookies at any time and delete previously stored cookies. In this case, the service you receive from our website may be disrupted.

Use of data

We use the data we collect for a variety of purposes, including, for example:

  • to administer, improve, develop and personalise our website;
  • To collect statistics to analyse the behaviour of visitors to our website;
  • To provide information;
  • to provide feedback on our products and services;
  • improve the quality of our products and services;
  • for direct marketing (such as newsletters, other marketing materials, etc.).

Hiieko may disclose information about individual users to third parties who provide services to Hiieko and who agree to keep the shared information confidential in accordance with these Privacy Terms. Third parties are Hiieko’s partners who are responsible for website maintenance, content management and marketing.

Data retention

Hiieko will process your information for as long as it is necessary for the purposes for which it is processed. If the customer or user has given their consent to subscribe to the newsletter, the customer’s or user’s personal data will be stored indefinitely or until the customer or user requests the deletion of their data.

Deleting data

In order to delete personal data, please contact Hiieko by e-mail. A reply to the erasure request will be sent within one month at the latest, specifying the period of erasure.

User rights

Each user of the site is entitled to the following terms and conditions:

  • to request access to their data;
  • to have their personal data corrected, supplemented or deleted;
  • request the restriction of the processing of personal data;
  • to request the contestation of the use of personal data;
  • request the transfer of personal data.

In order to exercise their rights, users have the right to send a written request to Hiieko at info@hiieko.ee.

If a customer or user is on Hiieko’s mailing list, he or she may, at any time and at his or her request, remove themselves from the list and unsubscribe from further correspondence. In order to restrict the use of cookies, the customer or user can make the appropriate choices in their browser settings.

Dispute resolution

By using our website, we assume that you have read and agree to these terms. If you have any questions or concerns about these privacy terms or data processing, please contact us at info@hiieko.ee.

If a customer or user believes that his or her rights have been infringed in relation to the processing of personal data, he or she has the right to lodge a complaint with the data protection supervisory authority. The supervisory authority is the Estonian Data Protection Inspectorate (info@aki.ee).

Security of your data

The security of your personal data is important to us. To protect your personal information from loss, misuse and alteration, Hiieko has taken appropriate precautions. Access to personal data is restricted to authorised persons and all Hiieko employees are subject to a strict duty of confidentiality, including when processing personal data.

External links

The Hiieko website uses links to pages operated by third parties. Hiieko has no control over third party sites and accepts no responsibility for the content, privacy policies, services provided or any other aspect of such third party sites.

Privacy policy and changes

By using our website, you agree to be bound by these privacy terms. Hiieko reserves the right to change this Privacy Policy at any time. If, for any reason, you do not agree to these terms, you should not use the website.

If you have any questions about data protection principles or the processing of personal data, please contact us at info@hiieko.ee.

  • AS Hiieko
  • Pirni 12, 10617 Tallinn, Estonia
  • Registration code: 10048539
  • (+372) 6 711 300, Tallinn, Estonia.

Last modified 19.03.2024